If you would like to book a lash lift, brow or eyelash TINT you will HAVE TO BE allergy tested.
Why? Over time your body can develop sensitivities due to medication, stress & illness including Covid. This compromises your immune system & if you have had the corona virus or any health changes this may be heightened & it is our job to see that you are still tolerant to the tinting or lifting process.
When should I have the test? Ideally 48 hours in advance for a lash lift & 24 hours for an eyelash or brow tint. 24 hours is ABSOLUTE MINIMUM. Then every 6 months or medical changes
But I had one less than 6 months ago? Hopefully I answered that in WHY, above. Also, we will only be covered by our insurers if you agree to have regular patch tests. Signing a waiver will not uphold in court if your skin reacts & you wish to direct blame to the salon or therapist.
I’m waiting for my vaccination before I come to you, can I still have tinting or a lift? Yes BUT the NHS are advising a 2 week wait after each vaccination before testing, so as not to be confused with any side effects. 99% of people like yourself are normally fine, this precautionary advice.
If I refuse to have a patch test? I‘m sorry, we will not perform this treatment until you agree. It is for your safety. An allergic reaction can be mild or viciously extreme. If you need some understanding on this issue, click this link. https://www.google.com/search?q=eyelash+tint+reaction&tbm=isch&ved=2ahUKEwjMwMvjn-fvAhVW0IUKHVHFDM0Q2-cCegQIABAA&oq=eyelash+tint+reaction&gs_lcp=CgNpbWcQA1AAWABg-4MCaABwAHgAgAEAiAEAkgEAmAEAqgELZ3dzLXdpei1pbWc&sclient=img&ei=vBVrYMzyO9aglwTRirPoDA&bih=789&biw=1600
If I forget to have a test and show up for my appointment anyway? This will result in full payment being taken for the appointment as you will have been instructed to make a booking to come to the salon for a patch test.
Please understand that every precaution we implement is to protect you as you have one beautiful pair of eyes
EYE TREATMENTS are available with all staff
LIP AND CHIN will be available with all staff.
ELECTROLYSIS is permitted but be aware that you are exposed for longer periods of time than the government would like us to be.
FACIALS ARE GO, GO,GO! Mel and Alison will be offering facials under strict conditions and you must read and agree with our track and trace form before your appointment. If there is any doubt then the appointment must be moved.
We will be closed on Tuesdays from April 12th ~ open Monday, Wednesday, Thursday, Friday & Saturday.
Is there anything we can do for you? Anything that has pleased you & made you feel happy or safe? Please be open and honest. I strive for customer service & it was easy getting wrapped up in the sanitising & clinical side to prevent the spread of coronavirus in the community. My take on it is that it’s not a quick fix diet…it’s a lifestyle change…& probably for a long time to come.
Felicity is in 10 ~5 (later evenings on request) Monday to Friday (closed on Tuesday)
Alison works from 10 ~ 4 Monday to Friday (closed on Tuesday)
Claire works Saturdays 10 ~ 4 Farm life is hard & Claire and Mark are doing most of the work themselves.
Kelly is back for the first full week 10 ~ 5 then flexible reception after that. Please arrange a time for patch testing or collecting products and vouchers from us. Otherwise I can still deliver where possible.
Salon and client etiquette
Please wait outside in the designated area. There will be a seat if you with to rest. Kelly or your Therapist will come to collect you. Umbrellas can be left at the bottom of the stairs, under the hand sanitiser.
Please arrive alone and promptly for your appointment. If you are late to your treatment this may result in your treatment being shortened or not taking place but a full treatment charge being incurred. It is helpful to us if you can let us know you may be late.
Please be mindful not to arrive too early and leave swiftly after your appointment, remember to discuss any other matters and products with your therapist in the treatment room as we have to fully sanitise before the next client.
Remember to maintain social distancing whilst waiting outside and moving within the building.
Please use the hand sanitiser provided at any point within the salon. If your hands are sore, let us know as we have a more gentle hand rub spray.
A temperature reading shall be taken and we will ask you to fill out a track and trace form if you haven;’t sent it in online or ideally scan the QR code still in effect. Paper information will be stored for 21 days only then destroyed.
If you show ANY symptoms, we have the right to postpone your treatments and reschedule from 14 days.
Pease wear a mask or we can provide a disposable one if needed.
After you have been abroad anywhere, we ask that you postpone your treatment for 14 days from returning.
Bank transfers are an easy way to pay and our preferred way. Please complete on the morning or before leaving the salon. If cash is the only option, please have the correct money within a sealed envelope. Payment with Mel, gift vouchers and products can be made by card.
Please do not bring food to your appointment. We are happy to provide bottled water
Try to bring only what you need, so there is less to fit in your client box. We ask that any items to be in place in the box provided in the rooms including mobile phones.
All staff have had training to ensure we are Covid secure and clean touch certified. All staff temperatures will be monitored daily. We shall be wearing visors, masks, gloves and appropriate PPE for our treatments.
We will be thoroughly washing our hands and arms before and after every client as normal.
All rooms will be allocated a 15 minute sterilising and preparation time with the windows open as much as we can. Do let us know if you get chilly!
The toilet will be available for clients having treatments and you may be required to courteously wipe down afterwards on particular days.
Your appointment will include a charge of £3 for PPE, extra cleaning and disposable costs.
Whilst we are taking every reasonable precaution to limit your exposure to coronavirus we cannot guarantee that there is NO risk as a result of attending the salon. Your consent will be requested and recorded via our QR code (please download the NHS COVID-19 APP before you arrive) or on your track and trace form if this isn’t possible, and we trust you can assure us that you have no symptoms of coronavirus or have been exposed to someone who does.
We are here to help. Please do not hesitate to ask if there are any questions or concerns.
The Belle Chic Team
Belle Chic Health & Beauty
COVID -19 Disclaimer/ Track & trace
Following the Covid-19 pandemic, we’ve put extra measures in place for the safety of you and our staff. We require all clients to read our COVID-19 form before arrival so that we can provide the best possible and safe experience to our clients and staff. If you wish, you can download and email it to us, on the day or print out to fill in on the day.
Please carefully read and answer the questions honestly on the form. This information will be stored confidentially and securely for 21 days then destroyed.
If you or a member of your household has developed a cough, fever, breathlessness, sore throat, loss of smell or taste or experienced continuous headaches in the last 14 days, please contact us before your appointment so we can obtain further information from you and advise what to do. Also we ask if you have returned from outside the UK that you wait 14 days before coming to the salon.
Please get in touch if you have any questions – we’re looking forward to welcoming you back.