Can you believe we’ve been back for 11 wks! It’s been wonderful to see so many of you at the salon.
It’s the new normal, to see us in a mask, visor, apron and gloves, as well as minimal look treatment rooms and new storage to keep everything safe and sterile.
Thank you to those of you’ve been able to have a patch test done for brow and lash tinting and lash lifting. It may seem unnecessary but it’s vitally important. Just take a look at the other eye and face treatments tab.
Our stairs & reception area prove difficult to socially distance, which is why we ask you to wait outside & bring you straight through to reception. Please bring an umbrella with you as the weather gets more unpredictable. We can see you from upstairs so please wait behind our sign next to the wall.
Arrive on time but not too early as we may not get you until your allotted appointment time. If you need any other advice or products, remember to discuss this with us during your treatment time & try to leave promptly as there is allocated time to sanitise the room for the next client.
We are offering all treatments, including threading (no teeth) and max 15 min electrolysis with Mel.
If you have a voucher about to expire, please call us before it ends to book any appointment, then you can change/ rearrange the appointment. This way our computer system will allow it to be extended.
The toilet will be available if needed, but we will ask you to courteously wipe down after your visit. Antibacterial wipes will be provided. The reason for this is Kelly is still partially furloughed and on a Tuesday and Thursday, time can be a little restraint.
From 24th September, by law, we will have to ask you to scan Belle Chic’s QR code before entering the salon for track and trace purposes. A little easier than form filling but for those of you without the ability to do so, we will continue with forms. Download the NHS COVID-19 APP and scan our QR code when you arrive. I was selected at random to take part in a survey & have an antibodies test with the Imperial college of London & glad to say my results were negative.
Lastly. Is there anything we can do for you? Anything that has pleased you & made you feel happy or safe? Please be open and honest. I strive for customer service & it was easy getting wrapped up in the sanitising & clinical side to prevent the spread of coronavirus in the community. My take on it is that it’s not a quick fix diet…it’s a lifestyle change…& probably for a long time to come.
Felicity in in Monday to Friday 10 ~ 5 sometimes flexible
Alison works from 10 ~ 4 Monday to Friday
Claire works Saturdays 10 ~ 4 and Tuesday. Farm life and child care is tricky balance.
Kelly is back 10 ~ 5 on MONDAY, WEDNESDAY and FRIDAY. please arrange a time for patch testing or collecting products and vouchers from us. Otherwise I can still deliver if possible.
Salon and client etiquette
Please wait at the designated area. Kelly or your Therapist will come to collect you. Umbrellas can be left at the bottom of the stairs, under the hand sanitiser.
Please arrive alone and promptly at your appointment time. If you are late to your treatment this may result in your treatment being cut short or not taking place but a full treatment charge being incurred.
Please be mindful not to arrive too early and leave swiftly after your appointment, remember to discuss any other matters and products with your therapist in the treatment room.
Remember to maintain social distancing whilst waiting outside and moving within the building.
Please use the hand sanitiser provided at any point within the salon. If your hands are sore, let us know as we have a gentler hand rub spray.
A temperature reading shall be taken and we will ask you to fill out a track and trace form or scan the QR code from September 24th 2020. This information will be stored for 21 days only.
If you show ANY symptoms, we will have the right to postpone your treatments and reschedule for 14 days.
Please wear a mask or we have a limited supply if one needs to be provided.
If you can remember to bring only what you need with you so there is less risk of cross contamination.
If you have been abroad anywhere, we ask that you postpone your treatment for 14 days from returning.
Bank transfers are our preferred way to pay, to be done on the morning or before leaving the salon. If cash is the only option, please have the correct money within a sealed envelope. Payment with Mel, gift vouchers and products can be made by card.
Please do not bring food or drink to your appointment. We are happy to provide bottled water if needed.
We ask that all items to be in place in the box provided in the rooms including mobile phones.
All staff have had training to ensure we are Covid secure. All staff temperatures will be monitored daily. We shall be wearing visors, masks and appropriate PPE for our treatments.
We will be washing our hands and arms before and after every client as normal.
All rooms will be allocated a 15 minute sterilising and preparation time.
The toilet will be available for longer treatments over 1 hour and you may be required to courteously wipe down afterwards on particular days. Please consider using the toilet before coming to your shorter appointments.
Your appointment will include a charge of £3 for PPE, extra cleaning and disposable costs.
Whilst we are taking every reasonable precaution to limit your exposure to coronavirus we cannot guarantee that there is NO risk as a result of attending the salon. Your consent will be requested and recorded via our QR code (please download the NHS COVID-19 APP before you arrive) or on your track and trace form if this isn’t possible, and we trust you can assure us that you have no symptoms of coronavirus or have been exposed to someone who does.
We are here to help. Please do not hesitate to ask if there are any questions or concerns.
The Belle Chic Team
Belle Chic Health & Beauty
COVID -19 Disclaimer/ Track & trace
Following the Covid-19 pandemic, we’ve put extra measures in place for the safety of you and our staff. We require all clients to read our COVID-19 form before arrival so that we can provide the best possible and safe experience to our clients and staff. If you wish, you can download and email it to us, on the day or print out to fill in on the day.
Please carefully read and answer the questions honestly on the form. This information will be stored confidentially and securely for 21 days then destroyed.
If you or a member of your household has developed a cough, fever, breathlessness, sore throat, loss of smell or taste or experienced continuous headaches in the last 14 days, please contact us before your appointment so we can obtain further information from you and advise what to do. Also we ask if you have returned from outside the UK that you wait 14 days before coming to the salon.
Please get in touch if you have any questions – we’re looking forward to welcoming you back.
If you would like to book a lash lift, brow or eyelash tint we will insist you are re patch tested.
Why? Over time your body can develop sensitivities due to medication, stress and illness. This compromises your immune system and if you have had the corona virus or any health changes this may be heightened and it is our job to see that you are still tolerant to the tinting or lifting process.
If I refuse to have a patch test? I‘m sorry, we will not perform this treatment until you agree. It is for your safety
If I forget to have a test and show up for my appointment? This will result in full payment being taken for the appointment as you will have been instructed to make a booking to come to the salon for a patch test.
Please understand that every precaution we implement is to protect you , ourselves and the community.
EYE TREATMENTS are GO AHEAD with all staff
LIP AND CHIN waxing is GO AHEAD and will be available with all staff.
ELECTROLYSIS has been permitted but we we discuss our options as we have to work face to face for prolonged periods of time. It may mean we only offer 15 mins. Please call or email if you require treatment and we can make a list
FACIALS ARE GO, GO,GO! Mel and Alison will be offering facials under strict conditions and you must read and agree with our track and trace form before your appointment. If there is any doubt then the appointment must be moved. 1 hour facials initially.